| 9/ 7 | Fix | Q&A Profile Advocate mouseover message (change z-index) |
| 7/27 | Upd | Expand Gold Service Best Customers Panel mouseover message margins |
| 7/13 | Upd | Expand Contact → “Painkillers” Coin text |
| 5/ 4 | Add | Hyperlink to Q&A Profile from Chronology Advocate |
| 3/23 | Gold Service Vision Panel: | |
| Upd | ● Space text | |
| Chg | ● Replace “seen as” with “known for” | |
| Upd | Enhance Logo Coin “ H ” | |
| 3/16 | Upd | Enhance Contact panels text and widen slab: |
| ● Chat | ||
| ● Help | ||
| ● (Proactive) Service | ||
| ● Video | ||
| 3/ 9 | Upd | Customer Care: |
| ● Expand Proactive & Option Signs | ||
| ● Enhance Motto text embossing | ||
| ● Expand buttons text (Options & Why) | ||
| Upd | Enhance Help Desk Motto text embossing | |
| ExtraNet: | ||
| Chg | ● Frames from picture to indented bezel | |
| Add | ● Login Border | |
| Upd | ● Partners: | |
| ○ Widen References banner | ||
| ○ Clean TechTeam Logo edges (background incompatibility) | ||
| Upd | Enhance Only Gold Panel text | |
| 3/ 2 | Upd | Enhance Gold Service buttons, esp. “[Only] Gold” & “[Real] Service” |
| 2/24 | Upd | Optimize/standardize Luminas HTML and marble IDs |
| Add | Contact Center Headquarters Logo Signage | |
| Gold Vault: | ||
| Chg | ● Contact Coin small → medium | |
| Upd | ● Consolidate images → Art Folder | |
| Add | ● Customers | |
| Upd | ● Enhance description text | |
| Upd | Consolidate Site Map images → Art Folder | |
| Upd | Move from top to Home Folder: | |
| ● ExtraNet | ||
| ● Portal | ||
| ● Solution (Welcome Page) | ||
| Add | Q&A Profile hyperlinks for referenced companies | |
| Upd | Expand Service Web buttons text | |
| Chg | Reformat Screen Instructions – tabularize & center vertically | |
| Customer Care: | ||
| Upd | ● Align Logo Shield across pages (3) | |
| Upd | ● Float signs (with Logo) | |
| Add | ● Hyperlinks to Q&A Profile from “Tour Guide” Images | |
| 2/17 | Upd | Vertically center Business Solutions List (3) |
| Fix | Vertically align Enterprise Help Desk ConsulTeam button | |
| Fix | Adjust Net.Team Enterprise Header alignment for different sizes | |
| Gold Service Customers Coin: | ||
| Upd | ● Expand text | |
| Add | ● Mouseover | |
| Locations Map: | ||
| ● Create Locations Folder with Map Pages (3) | ||
| Add | ● HQ (day) mouseover icon | |
| Add | ● Petronas Towers mouseover icon | |
| Chg | ● Float Center Size Icon | |
| Chg | ● Full page version: | |
| ○ Greenish-blue marble background | ||
| ○ Blended page transition | ||
| Add | Headquarters photos to Contact Center | |
| Upd | Enhance Release Log Completion Status 3-D color contrast (2) | |
| Add | Hyperlinks to Q&A Profile from Gold Service “Tour Guide” Images | |
| Upd | Proactive Gold Service HTML | |
| 2/10 | Upd | Brighten “Updated” Gold Bar |
| Add | Running Quarter Calendar to Current Year Release Log | |
| Upd | Simplify Locations HTML alignment (3) | |
| Upd | Expand 3-D scroll top-left edge & | |
| Add | scroll bottom: | |
| ● Q&A Profile | ||
| ● ConsulTeam Path | ||
| 2/ 3 | Add | ConsulTeam Program Management Page |
| Upd | Expand Button(s) text: | |
| ● Help Desk Benefits | ||
| ● ConsulTeam Path | ||
| Fix | Only Gold Page alignment | |
| Add | Hyperlink hotspots from Gold Service Expertise to: | |
| ● Service Web | ||
| ● HelpDesk OutService Expert Centers | ||
| Add | Hyperlink hotspot from Site Map to Service Web | |
| Upd | Increase Solutions height | |
| HelpTrain: | ||
| Chg | ● Set Quarter Calendar to side of Schedule | |
| Upd | ● Adjust float for all | |
| Chg | Luminas Palette to fixed Header | |
| 1/27 | Upd | Enhance Help Desk Features List & Motto shadows |
| Upd | Enhance bright, medium-sized Gold Coins: | |
| ● Customer Care | ||
| ● Logo | ||
| ● Only Gold | ||
| ● Service Web | ||
| ● (Business) Solutions | ||
| Upd | Expand space around Gold Vault mouseover messages | |
| Upd | Partner Login Footer: | |
| ● Create Outsourcing block | ||
| ● Reduce Tag font size | ||
| Add | ● “Glass” background | |
| Chg | ● → “THE BOHLE COMPANY” to match logo | |
| Upd | Expand Report Header | |
| Luminas: | ||
| Chg | ● Switch Entrée Star Colors: | |
| ○ Contact: green → blue | ||
| ○ Prices: blue → green | ||
| ● Prices | ||
| Add | ○ Blue & green Litarc Tiles to Heading | |
| Chg | ○ Reposition & enhance Coins: | |
| ▪ Prices → right of Litarc Heading | ||
| ▪ Order → bottom-center | ||
| Fix | ● Contact Advocate positioning | |
| 1/20 | Add | Mock 2-month calendar to HelpTrain Schedule |
| Luminas: New Wing | ||
| Chg | ● → Vertical construction frame | |
| ● Dialog Bubble: | ||
| Add | ○ Edge depth (and smooth) | |
| Upd | ○ Expand vertically | |
| Upd | ○ Enhance “new artists” text | |
| 1/13 | Q&A Profile: | |
| Chg | ● → In-frame scroll, maintaining header & footer | |
| Upd | ● Dialog content and company italics | |
| ConsulTeam Path: | ||
| Fix | ● Eliminate gaps above and below scroll | |
| Upd | ● Reformat scroll (simplify; consistent with Q&A Profile) | |
| Release Log: | ||
| Chg | ● Widen scrollable Log | |
| Upd | ● Reformat scroll (simplify generic selectable) | |
| Chg | Move partner references in Q&A Profile to Partner Extranet Login | |
| Luminas: | ||
| Chg | ● Enhance format of Prices | |
| Add | ● Marker to Palette using frame (coordinate Clear Page) | |
| Add | ● Life-sized, fully-transparent “Star” example – dissolve-hop | |
| 1/ 6 | Luminas Gallery: | |
| Upd | ● Tour Panels: | |
| ○ Enable various resolutions including 800 X 600 & up | ||
| ○ Float vertically | ||
| ○ Adjust layout of all pages for best aesthetics | ||
| Add | ● Marble background behind solid-color frames | |
| ○ Office Windows | ||
| ○ Patio Door | ||
| ○ Skylights | ||
| Add | ● Wipe Gift Shop (sequentially): | |
| ○ Room Structure | ||
| ○ Necklace | ||
| Fix | ● Overview: “Light-Arc” → “Litarc®” | |
| Chg | ● Entrée select buttons → diamond shape | |
| Release Log: | ||
| Add | ● Wipe Status Indicators: | |
| ○ Page Header | ||
| ○ Next Year (2009) | ||
| Add | ● “Target Date – on or before” to Next Year (2009) | |
| Upd | ● Key service color coding | |
| Add | Animate HelpTrain Icon in opening Need Frame | |
| 1/ 1 | Upd | Copyright images (+ expand © characters for legibility) |
| Release Log: | ||
| Add | ● 2009 Log & Button in Next Year Format | |
| Chg | ● 2008 to Active Year Format | |
| Upd | ● 2007 → 2004 text colors to diminishing red | |
| Chg | ● 2007 “(reverse chronological order)” message (V to H) | |
| Del | ● 2006 “(reverse chronological order)” header message | |
| Chg | Contact Demographics Buttons: | |
| ● Fax # → null | ||
| ● Mailing address | ||
| ● Phone # | ||
| [m/d] |