9/ 7 Fix Q&A Profile Advocate mouseover message (change z-index)
7/27 Upd Expand Gold Service Best Customers Panel mouseover message margins
7/13 Upd Expand Contact → “Painkillers” Coin text
5/ 4 Add Hyperlink to Q&A Profile from Chronology Advocate
3/23 Gold Service Vision Panel:
Upd  ●  Space text
Chg  ●  Replace “seen as” with “known for”
Upd Enhance Logo Coin “ H
3/16 Upd Enhance Contact panels text and widen slab:
 ●  Chat
 ●  Help
 ●  (Proactive) Service
 ●  Video
3/ 9 Upd Customer Care:
 ●  Expand Proactive & Option Signs
 ●  Enhance Motto text embossing
 ●  Expand buttons text (Options & Why)
Upd Enhance Help Desk Motto text embossing
ExtraNet:
Chg  ●  Frames from picture to indented bezel
Add  ●  Login Border
Upd  ●  Partners:
○  Widen References banner
○  Clean TechTeam Logo edges (background incompatibility)
Upd Enhance Only Gold Panel text
3/ 2 Upd Enhance Gold Service buttons, esp. “[Only] Gold” & “[Real] Service”
2/24 Upd Optimize/standardize Luminas HTML and marble IDs
Add Contact Center Headquarters Logo Signage
Gold Vault:
Chg  ●  Contact Coin small → medium
Upd  ●  Consolidate images → Art Folder
Add  ●  Customers
Upd  ●  Enhance description text
Upd Consolidate Site Map images → Art Folder
Upd Move from top to Home Folder:
 ●  ExtraNet
 ●  Portal
 ●  Solution (Welcome Page)
Add Q&A Profile hyperlinks for referenced companies
Upd Expand Service Web buttons text
Chg Reformat Screen Instructions – tabularize & center vertically
Customer Care:
Upd  ●  Align Logo Shield across pages (3)
Upd  ●  Float signs (with Logo)
Add  ●  Hyperlinks to Q&A Profile from “Tour Guide” Images
2/17 Upd Vertically center Business Solutions List (3)
Fix Vertically align Enterprise Help Desk ConsulTeam button
Fix Adjust Net.Team Enterprise Header alignment for different sizes
Gold Service Customers Coin:
Upd  ●  Expand text
Add  ●  Mouseover
Locations Map:
 ●  Create Locations Folder with Map Pages (3)
Add  ●  HQ (day) mouseover icon
Add  ●  Petronas Towers mouseover icon
Chg  ●  Float Center Size Icon
Chg  ●  Full page version:
○  Greenish-blue marble background
○  Blended page transition
Add Headquarters photos to Contact Center
Upd Enhance Release Log Completion Status 3-D color contrast (2)
Add Hyperlinks to Q&A Profile from Gold Service “Tour Guide” Images
Upd Proactive Gold Service HTML
2/10 Upd Brighten “Updated” Gold Bar
Add Running Quarter Calendar to Current Year Release Log
Upd Simplify Locations HTML alignment (3)
Upd Expand 3-D scroll top-left edge &
Add   scroll bottom:
 ●  Q&A Profile
 ●  ConsulTeam Path
2/ 3 Add ConsulTeam Program Management Page
Upd Expand Button(s) text:
 ●  Help Desk Benefits
 ●  ConsulTeam Path
Fix Only Gold Page alignment
Add Hyperlink hotspots from Gold Service Expertise to:
 ●  Service Web
 ●  HelpDesk OutService Expert Centers
Add Hyperlink hotspot from Site Map to Service Web
Upd Increase Solutions height
HelpTrain:
Chg  ●  Set Quarter Calendar to side of Schedule
Upd  ●  Adjust float for all
Chg Luminas Palette to fixed Header
1/27 Upd Enhance Help Desk Features List & Motto shadows
Upd Enhance bright, medium-sized Gold Coins:
 ●  Customer Care
 ●  Logo
 ●  Only Gold
 ●  Service Web
 ●  (Business) Solutions
Upd Expand space around Gold Vault mouseover messages
Upd Partner Login Footer:
 ●  Create Outsourcing block
 ●  Reduce Tag font size
Add  ●  “Glass” background
Chg  ●  → “THE BOHLE COMPANY” to match logo
Upd Expand Report Header
Luminas:
Chg  ●  Switch Entrée Star Colors:
○  Contact:  green → blue
○  Prices:  blue → green
 ●  Prices
Add ○  Blue & green Litarc Tiles to Heading
Chg ○  Reposition & enhance Coins:
▪  Prices → right of Litarc Heading
▪  Order → bottom-center
Fix  ●  Contact Advocate positioning
1/20 Add Mock 2-month calendar to HelpTrain Schedule
Luminas:  New Wing
Chg  ●  → Vertical construction frame
 ●  Dialog Bubble:
Add ○  Edge depth (and smooth)
Upd ○  Expand vertically
Upd ○  Enhance “new artists” text
1/13 Q&A Profile:
Chg  ●  → In-frame scroll, maintaining header & footer
Upd  ●  Dialog content and company italics
ConsulTeam Path:
Fix  ●  Eliminate gaps above and below scroll
Upd  ●  Reformat scroll (simplify; consistent with Q&A Profile)
Release Log:
Chg  ●  Widen scrollable Log
Upd  ●  Reformat scroll (simplify generic selectable)
Chg Move partner references in Q&A Profile to Partner Extranet Login
Luminas:
Chg  ●  Enhance format of Prices
Add  ●  Marker to Palette using frame (coordinate Clear Page)
Add  ●  Life-sized, fully-transparent “Star” example – dissolve-hop
 
1/ 6 Luminas Gallery:
Upd  ●  Tour Panels:
○  Enable various resolutions including 800 X 600 & up
○  Float vertically
○  Adjust layout of all pages for best aesthetics
Add  ●  Marble background behind solid-color frames
○  Office Windows
○  Patio Door
○  Skylights
Add  ●  Wipe Gift Shop (sequentially):
○  Room Structure
○  Necklace
Fix  ●  Overview:  “Light-Arc” → “Litarc®”
Chg  ●  Entrée select buttons → diamond shape
 
Release Log:
Add  ●  Wipe Status Indicators:
○  Page Header
○  Next Year (2009)
Add  ●  “Target Date – on or before” to Next Year (2009)
Upd  ●  Key service color coding
Add Animate HelpTrain Icon in opening Need Frame
1/ 1 Upd Copyright images (+ expand © characters for legibility)
Release Log:
Add  ●  2009 Log & Button in Next Year Format
Chg  ●  2008 to Active Year Format
Upd  ●  2007 → 2004 text colors to diminishing red
Chg  ●  2007 “(reverse chronological order)” message (V to H)
Del  ●  2006 “(reverse chronological order)” header message
Chg Contact Demographics Buttons:
 ●  Fax # → null
 ●  Mailing address
 ●  Phone #
[m/d]