| 12/15 | Upd | Emboss Infrastructure text |
| Add | HelpDesk OutService bright mouseover coin | |
| 10/24 | Chg | Animate Reports |
| 9/15 | Upd | Illuminate jewel settings and emboss Christyl Quality |
| 6/19 | Upd | Correct mouse-over text in Gold Service / Proactive Service |
| 5/27 | Upd | Emboss Coins in Customer Care Options |
| 5/19 | Upd | Enhance edges and emboss Client and Partner Buttons in Home Page |
| Chg | “Gold Coins” to “Gold Service” on Coin Stack in Gold Vault | |
| 5/12 | Upd | [Better] Emboss Help Desk & Customer Care Coins |
| Upd | Emboss Coins in Proactive Customer Service | |
| 4/14 | Fix | Hyperlink to History/Chronology in Gold Vault Page |
| Add | Hyperlink to Customer Care from Integrated Customer Care Coin in Help Desk | |
| Upd | Enhance shadow on Infrastructure Page: | |
| “What of Your Infrastructure May We Support?” | ||
| Upd | Provide texture to Proactive Service Title in Gold Service | |
| 3/ 3 | Add | Hotspot Link from “Painkillers” in HelpDesk OutService Benefits to Solutions |
| (make Solutions Frame generic) | ||
| 2/ 3 | Chg | Proactive Gold Service to framed selections |
| 1/13 | Upd | Realign Core Focus, Infrastructure and Business Solutions icons |
| Add | Screen behind Integrated Customer Care Page Title in Help Desk | |
| Chg | Service Page in Gold Service with oval medallion and shadowed screens | |
| 1/ 6 | Chg | Contact phone #’s |
| Chg | Enhance Proactive Service Page in Gold Service | |
| 1/ 2 | Upd | Address for sales contact |